Mission
To provide high quality, recommendable validation service solutions to life science companies globally through innovative proposals; following the best regulatory practices, digital transformation, information security and sustainability.
Vision
To be a reference of excellence in the global supply of solutions for validation in order to enable regulatory compliance for companies of all sizes, by increasing efficiency in quality, aligned to technologies and expanding the client base served in an exponential and structured way.
Click here and learn more about our Quality Policy
Values
FIVE is always searching for an improvement in the quality of its services, with the compromise to provide high quality services, innovative proposals, flexibility and with the commitment to our clients and requirements of regulatory agencies. Our priority is the satisfaction of customer needs, which we seek through investment in the continuous training of our employees and in the expansion and updating of technical resources.
We value continuous improvement in the processes and services offered, based on the following principles:
Horizontal Management
Five has a management model that provides for its employee autonomy for decisions making, that makes the management flexible and allow that the solutions happen together, aiming agility and quality on projects delivery
Professionalism
FIVE acts with determination, competence and honesty, seeking the continuous improvement and efficiency of our services and consequently the results to the clients.
Entrepreneurship
FIVE encourages the employees to act with creativity and initiative, enabling experimentation and innovation, aiming the growth of the company.
Ethics
FIVE acts in a responsible and transparent way, guided by justice, respect to the laws, persons, politics, rules and companies’ decisions.
Responsibility
FIVE permanently seeks to promote the quality of life of our employees, so that this reflects in meeting the needs of our clients.
Inovation
FIVE reinvests part of financial profit in knowledge and new technological solutions.
Teamwork
FIVE members are oriented to team work to achieve better results, seeking sharing of knowledge, aligning in the performance of work, sharing ideas and skills, respecting diversity of opinions, strengthening integration in the performance of work committed to results, complementing and adding value to professional team of our clients e its work process.
Customer focus
We base our actions on the continuous search for improvement, customer satisfaction, and in the understanding of their needs and expectations. We seek to identify risks that affect the compliance and quality of our services in order to better serve the customer.
Recognition
FIVE seeks to recognize and value the attitudes, skills, contributions and individual or collective achievements of our employees, offering equal opportunities and providing personal and professional development within the company.
Giving back to the professional community
FIVE Validation contributes professionally to regulatory agencies and company associations by: sharing knowledge via collaborative, technical work; subsidized payment programs; and/or volunteer consulting.
One interesting initiative is where FIVE offers heavily subsidized, startup programs such as the DIGITAL VALIDATION APPROACH, helping startup companies to adhere to regulations. To learn more about this program, CLICK HERE.