Validation Principles – Collaborative Validation and Third-Party Support

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In this session, we will explore the vital role of suppliers and their collaboration with regulated companies, as well as delve into the world of third-party validation processes.

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The Computerized Systems Life Cycle

In the world of regulated industries, creating computerized systems is akin to a symphony where users and suppliers play harmoniously. Each party has a distinct role to play, and the success of this partnership hinges on the fulfillment of specific responsibilities.

The Supplier's Role

On the supplier's end, having a well-structured quality system is pivotal. This quality system acts as the guiding compass, meticulously controlling and documenting every facet of the development process. Think of it as the roadmap that ensures each step is accounted for and aligns with industry standards. The supplier must craft the software while ensuring that quality and compliance are at the forefront of the development process.

The User's Role

Equally crucial is the role of the user. Users must effectively communicate their compliance needs to the supplier. This includes clearly articulating regulatory requirements such as Part 11, GAMP, and GMP rules. Essentially, the user acts as a bridge between the regulatory landscape and the development process.

Imagine the scenario of developing new software for a pharmaceutical manufacturing process. The supplier, armed with a robust quality system, meticulously documents each stage of development. Simultaneously, the user ensures that the supplier is well-versed in the specific regulations that pertain to the pharmaceutical or medical device industry. This collaborative partnership ensures that the final product not only meets the company's operational requirements but also seamlessly aligns with regulatory standards.

Third-Party Validation: A Neutral Perspective

Now, let's consider the scenario of third-party validation, a process that can be immensely beneficial when resources are scarce or impartial validation is required, such as in the case of validating an ERP (Enterprise Resource Planning) system. If you find yourself in need of assistance, our company, FIVE Validation, can step in to take charge of the entire documentation process.

From gathering information for the validation plan to producing the final report, we ensure a meticulous approach. Importantly, FIVE Validation takes on a neutral role. We do not favor any specific party, ensuring that the validation process remains impartial. We aim to safeguard the product, uphold data integrity, and prioritize the well-being of consumers and patients.

However, even with a third party involved, the responsibility for validation still lies with your company. It is imperative that you fully understand the content of the documentation, ensuring compliance, and knowing precisely where tests were conducted. Being well-informed is essential because being caught off-guard during an audit can lead to complications. It's important to note that some inspectors may not accept responses from third parties during audits.

Streamlining Validation with Technology

This is where a Validation Lifecycle Management System (VLMS) such as GO!FIVE® Software can make a significant impact. If you're using electronic document formats, finding data swiftly becomes easier and more efficient compared to sifting through physical paper documents. This enhances your ability to promptly address audit inquiries.

 

When it comes to tests performed by third-party entities, these should undergo monitoring, review, and approval by your organization. It is not advisable to accept a validation package without your signature. Ensuring your active involvement is a responsible practice that maintains the integrity of the validation process.

In essence, third-party validation can be a collaborative solution, but it's crucial to remain engaged and informed. Understanding the process, collaborating effectively with your supplier, and utilizing tools like Digital Validation Software can streamline the journey, ensuring a well-documented and effective validation outcome that's ready to face audits with confidence.

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About the Author

Bruna Barros

Bruna Barros holds a degree in Pharmacy from the University of Sorocaba, a Master's in Hematology from the Federal University of São Paulo, an MBA in Health Innovation Management from the Butantan Institute, and an MBA in Strategic Business Management at the Faculty of Engineering of Sorocaba. She is an experienced professional in computer systems validation and equipment qualification within the Life Sciences industry, with a background in sectors such as pharmaceuticals and cosmetics. Additionally, she has expertise in the validation of management systems, including ERP, WMS, and CRM.

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Article written by

Silvia Martins

Silvia is Brazilian electrical engineer and entrepreneur with over 23 years of experience in the Life Sciences industry, working mainly in the biotechnology, pharmaceutical, medical device, and cosmetics sectors.

She has an international background with specialized training in GAMP5® and FDA 21 CFR Part 11 in England, SAP® validation in Germany, and data integrity and governance in Denmark. Lives in the Netherlands, Silvia serves as the CEO and co-founder of FIVE Validation, a company dedicated to simplifying regulatory compliance. She is the visionary behind GO!FIVE®, the digital validation platform, and is also responsible for the content of the FIVE Academy training platform.

Her work focuses on accelerating and optimizing processes with robustness, traceability, and compliance, supporting companies in integrating the ESG culture, particularly in the Social (S) and Governance (G) pillars. Beyond her corporate role, Silvia is available to connect companies from anywhere in the world with the Pastoral do Menor de Sorocaba, in São Paulo state, Brazil, an institution aligned with the United Nations’ Sustainable Development Goals (SDGs) and recognized for its social impact, benefiting more than 1,400 children and adolescents in vulnerable situations every day.

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Article reviewed by

Lílian Ribeiro

Lílian Ribeiro is a chemical engineer, biomedical systems technologist, postgraduate in Integrated Management Systems, and Data Science and Business Analytics. She has over a decade of technical and commercial experience in the food, pharmaceutical, and healthcare industries. As an advocate for paperless validation, Lilian is passionate about introducing efficiency and innovation into life sciences companies. Her vast experience is fundamental in validation and qualification projects, encompassing digital validation, ERP, EQMS, automation (PW) and IT infrastructure qualification.

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